These Terms of Service ("Terms") govern your use of the Élan Voyages website and services. By accessing our site or making an enquiry or booking, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
"We", "us", and "our" refer to Élan Voyages. "You" and "your" refer to the user or client. "Services" means our website, curated journeys, bookings, and related offerings.
2. Use of Our Website
- You must be 18+, or have guardian consent, to book our services.
- You agree to provide accurate, current, and complete information.
- You agree not to misuse the site or use it for any unlawful purpose.
3. Bookings & Payments
- A booking is confirmed only after we accept it and any required deposit or payment is received.
- Prices may change until a booking is confirmed; taxes and fees may apply.
- You are responsible for valid travel documents and meeting health requirements for your journey.
4. Cancellations & Refunds
Cancellation and refund terms depend on the journey and partner policies, provided at booking. Some bookings may be non-refundable. We recommend comprehensive travel insurance.
5. Changes to Journeys
We may change or cancel a journey due to circumstances beyond our control. Where this happens, we will offer a reasonable alternative or a refund per the applicable policy.
6. Travel Risks & Responsibilities
Travel involves inherent risks. You participate at your own risk and are responsible for following safety instructions and local laws.
7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential damages. Nothing excludes liability that cannot be excluded by law.
8. Intellectual Property
All site content is owned by or licensed to us and may not be reused without permission, except as allowed by law.
9. Third-Party Links
We are not responsible for the content or practices of third-party websites we link to.
10. Governing Law
These Terms are governed by the laws of the jurisdiction in which our business is registered.
11. Changes to These Terms
We may update these Terms; continued use after changes constitutes acceptance.
12. Contact Us
- Email: [email protected]
- Phone: +91 98765 43210
- Address: 123 Explorer Avenue, Mumbai, India 400001