Élan Voyages ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
- Information you provide: name, email, phone number, travel preferences, and messages submitted through our forms.
- Automatically collected: IP address, browser/device data, and usage information via cookies and analytics.
- Payment information: processed by third-party providers; we do not store full card numbers.
2. How We Use Your Information
- To respond to enquiries and provide requested services.
- To process bookings, payments, and related communications.
- To improve our website and client experience.
- To send marketing where you have opted in (you can opt out anytime).
- To comply with legal obligations.
3. Cookies
We use cookies to operate the site, remember preferences, and understand usage. You can control cookies via your browser; disabling some may affect functionality.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers (payment processors, hosting, travel partners) and where required by law.
5. Data Retention
We keep personal information only as long as necessary for the purposes described, or as required by law.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict your data, and to withdraw consent. Contact us to exercise these rights.
7. Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
8. Children's Privacy
Our services are not directed to children under the age required by local law, and we do not knowingly collect their data without parental consent.
9. Changes to This Policy
We may update this policy; the "Last updated" date reflects the latest revision.
10. Contact Us
- Email: [email protected]
- Phone: +91 98765 43210
- Address: 123 Explorer Avenue, Mumbai, India 400001