Wanderlust Tours & Travels ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect the following types of information:
- Information you provide: name, email address, phone number, travel preferences, and any message you submit through our contact or booking forms.
- Automatically collected information: IP address, browser type, device information, pages visited, and similar usage data collected through cookies and analytics tools.
- Payment information: if you book a trip, payment details are processed by our third-party payment providers; we do not store full card numbers ourselves.
2. How We Use Your Information
- To respond to enquiries and provide the services you request.
- To process bookings, payments, and send booking-related communications.
- To improve our website, services, and customer experience.
- To send you marketing communications where you have opted in (you can opt out at any time).
- To comply with legal obligations.
3. Cookies
We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers (such as payment processors, hosting providers, and travel partners) who help us deliver our services, and where required by law. These parties are expected to protect your information and use it only for the purposes we specify.
5. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent or object to certain processing. To exercise these rights, contact us using the details below.
7. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to children under the age required by your local law, and we do not knowingly collect their personal information without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
- Email: [email protected]
- Phone: +91 98765 43210
- Address: 123 Explorer Avenue, Suite 500, Mumbai, India 400001